The asshole survival guide : how to deal with people who treat you like dirt

Sutton, Robert I.2018

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Summary

Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility - 40% of people have experienced harassment online. But in 'The Asshole Survival Guide', Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole - based on research into groups from uncivil civil servants to French bus drivers, and 8000 emails that he has received on asshole behaviour.