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Words can change your brain : 12 conversation strategies to build trust, resolve conflict, and increase intimacy

Newberg, Andrew B., 1966-2014
Books
Our brains get in the way of effective communication. They're lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one. Using brain scans, as well as data collected from workshops given to MBA students at Loyola Marymount University, and clinical data from couples in therapy and organisations helping caregivers cope with patient suffering, the authors have seen that Compassionate Communication can reposition a difficult conversation to lead to a satisfying conclusion. Whether you're negotiating with your boss or spouse, the brain works the same way and responds to the same cues. The truth, though, is that you don't have to understand how Compassionate Communication works. You just have to do it.
Imprint:
London : Penguin Books, 2014.
Collation:
272 pages ; 21 cm
ISBN:
9780142196779 (pbk. :)
Dewey class:
153.6
Language:
English
BRN:
1844113
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