Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood)
Stone, Douglas, 1958-2014
Books
The authors of the classic 'Difficult Conversations' teach you how to take criticism productively in this book. Receiving feedback is an important skill, and the rewards for learning well are substantial. But feedback can be painful, sometimes brutally so. This title takes an honest look at why feedback feels so hard, and gives readers the framework and tools needed to metabolize challenging information and use it to fuel real change.
Main title:
Imprint:
London : Portfolio Penguin, 2014.
Collation:
348 pages : illustrations (black and white) ; 24 cm
Notes:
Includes bibliographical references.
ISBN:
9780670922611 (pbk)
Dewey class:
153.68153.68158.2158.2 HEEN
Local class:
153.68
Language:
English
BRN:
1798692
More Information: