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Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary

Curtin, Steve2013
Books
Illustrated with real-world stories and examples, this guide helps readers everywhere take their customer service from ordinary to extraordinary. Curtin reveals three elements common to all exceptional service experiences.
Imprint:
New York : AMACOM, 2013.
Collation:
208 pages
ISBN:
9780814432808 (pbk)
Dewey class:
658.812
Language:
English
Related title:
Delight your customers [electronic resource] : 7 simple ways to raise your customer service from ordinary to extraordinary
BRN:
1658848
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