The case for good jobs : how great companies bring dignity, pay, and meaning to everyone's work
Ton, Zeynep2023
Books
From healthcare facilities to call centres, fulfillment centres to factories, and restaurants to retail stores, companies are struggling to find or keep workers, because the jobs they offer are low-paying, stressful, and provide little chance for growth and success. Workers want good jobs, and many leaders want to provide them. But they don't think they can offer higher pay and more motivating work without hurting the bottom line. Most business leaders want to win with customers, but their companies are hobbled by a host of service and operational problems largely driven by high employee turnover - turnover that's partly driven by low pay. It is indeed a vicious cycle, and Zeynep Ton is here to show you the way out: why good jobs combined with strong operations lead to higher productivity and increased competitiveness for the business.
Main title:
Author:
Ton, Zeynep, author
Imprint:
Boston : Harvard Business Review Press, 2023.
Collation:
272 pages ; 24 cm
Audience:
Specialized.
ISBN:
9781647824174 (hbk. :)
Dewey class:
658.3142
Language:
English
Subject:
BRN:
2376395
More Information: